Posts Tagged ‘Social Strategy’

Developing a Social Strategy: Slides and Webinar Recording –Share It.

26, Feb 2010

Yesterday, we had the second in a three part webinar series about social strategy, the first, which you should listen to, focuses on understanding customers though socialgraphics. The following slides and recorded webinar (a bit faint, so turn it up) are a intended as a foundation for companies of all sizes to develop a strategy [...]

Placing Bets On Social Strategy, SCRM, and Mobile in 2010.

8, Jan 2010

Above Image: Readers of this blog asked for coverage in Social CRM, Mobile Social Networks, and Community Platforms. This is in alignment with my goals for 2010. First of all, thanks to those who responded to the 2009 Web Strategy survey, the results were telling. One of the questions that I asked was about areas [...]


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